What People Are Saying
“Jackie represented my wife and I on our first condo purchase in the Old Town neighborhood of Chicago. Jackie made the entire process very smooth, and she was able to help us close on the property despite multiple offers. She also offered direction regarding lender, legal, and property inspection contacts. Her communication is second to none and I would definitely recommend her as an agent!”
-Cullen C.
“Jackie was knowledgeable, transparent, and put us at ease during our process as first time home buyers. She was thorough in explaining the process to us, patient in our search, and trustworthy to find us a great deal. We ended with a perfect fit and couldn't be more happy. We most certainly will use Jackie again..”
— Meghan K.
"Jackie just helped my fiancé and I secure our first home and I couldn't have imagined a smoother process! She coached us through all that goes into buying a home, and ensured that we were fully in the know throughout the entire process. Jackie went above and beyond taking the time to learn about what mattered most to my fiancé and I in our new home, and was incredibly knowledgeable in the markets we were looking in, to ensure our offer was competitive! I would highly recommend Jackie to anyone looking to buy or sell a home!"
— Gina M.
"Jackie was a great help to us in buying our first home. She knew the area well and gave great advice to make sure we were buying a home at the right price and made sure we got what we needed in negotiations. She gave great references for other services we needed to involve along the way and made sure that everything went according to plan. Buying a home for the first time was a pretty daunting task, but Jackie helped us be prepared and feel comfortable with the process. We've already recommended her to other friends and would do it again in a heartbeat!"
— Brian H.
"If you are looking for a home in Chicago, you have to contact Jackie. She will listen to your needs, understand your concerns, and help you weigh the "pros and cons" of each property fairly. Her knowledge of the city and the home buying process made everything so simple for us. We couldn't be more thrilled with the location and property we chose. Next time we are in the market, she will be our first call!"
— Meghan C.
“Jackie was incredibly helpful and transparent during our entire process. We moved to Chicago from out of state and amidst the COVID pandemic, we relied on Jackie every step of the way. She went above and beyond to be our only firsthand resource who viewed the house and provided detailed guidance and tours of the house for us. She also made the process extremely seamless, from offering, negotiations to closing. We will continue to work with Jackie and her dynamic team for all future opportunities. A special thank you to Jackie for treating us like family.”
— Peter C.
"Jackie Merlo was a steadying and pleasant broker during our first home-buying process—which we decided to take on while planning a wedding just months away. Jackie set the tone that our ambitious goal was feasible and clearly laid out the steps and timeframe, and we eventually closed on our first home with our wedding just months away. We were so lucky to work with her."
— Patrick E.
"Working with Jackie has been great! She is a very personable agent that helped us on a sale and a purchase. She helped us prepare our condo with knowledge of what buyers are looking for and we got multiple offers on our condo after just 2 days on the market. On the purchase side, Jackie was always there for inspections and walkthroughs and asked the questions that we didn’t think of but definitely helped us make an informed decision."
— Lena S.
Jackie was a pleasure to have as my real estate agent. Not only did Jackie sell my condo, she helped me find and purchase a new condo as well. Many people in my building also had their condos up for sale, and Jackie worked very hard, hosting many open houses with her outgoing personality to get the job done. In fact, many neighbors asked what her "secret" was to selling my place. Jackie is extremely prompt and never left any questions unanswered...she deserves the highest praise! I will definitely be referring my family and friends to Jackie. She is the greatest!
— Kelly C.
“Jackie is an excellent realtor, we were so grateful for her timely response and objective input as first time home buyers. We would highly recommend her as a "go-to" realtor in the Chicagoland area.”
— Brian H.
“Jaclyn is a hands-on and personable realtor who makes the home-buying process stress-free. Will absolutely use her again in the future.”
-Mark F.
“There are not enough positive words to use when describing working with Jackie on both the purchase and sale of my home. Responsive, thoughtful, honest, and collaborative are a few that come to mind. As a first time home buyer, I cannot recommend her enough and appreciated her being with me every single step of the way in both buying and selling. Thank you Jackie for all of your support and kindness in the process!”
— Jessica E.
“My husband and I recently had the pleasure of working with Jackie as our real estate agent and we couldn’t be more impressed with her level of service. Jackie demonstrated a deep understanding of the local market and was always quick to respond to our questions and concerns. Throughout the home sale process, she went above and beyond to ensure that our needs were met and that we felt comfortable with every decision that we made.
“What we appreciated most about working with Jackie was her attention to detail. She was extremely thorough in reviewing every aspect of our home sale, and her guidance and advice were invaluable in ensuring a smooth and successful transaction. Jackie also has a great way of explaining complicated real estate terminology in a way that is easy to understand.”
“I highly recommend Jackie to anyone looking to buy or sell a home. Her professionalism, communication skills, and dedication to her clients best interests truly set her apart.”
— Alicia H.